Protection Plans

Our Warranty

We stand by the quality and durability of our technology with comprehensive warranty coverage.

Warranty Plans

Choose the warranty plan that best suits your needs and ensures peace of mind.

Standard Warranty

Included with all Court Vision systems

2 Years
  • Hardware defects coverage
  • Software updates and patches
  • Technical support via email and phone
  • Parts replacement
  • On-site service
  • Accidental damage protection

Important Details

  • Warranty begins on the date of installation
  • Hardware replacement within 5-7 business days
  • Remote troubleshooting included
  • Non-transferable to new ownership
Recommended

Premium Protection

Complete coverage and peace of mind

5 Years
  • All Extended Warranty coverage
  • 24/7 priority technical support
  • Next-day parts replacement
  • Bi-annual maintenance check
  • On-site service for all issues
  • Accidental damage protection

Important Details

  • Available at time of purchase or within 30 days
  • Covers accidental damage (up to 2 incidents)
  • VIP technical support with dedicated technician
  • Fully transferable with change of ownership

Extended Warranty

Additional coverage beyond standard

5 Years
  • All Standard Warranty coverage
  • Priority technical support
  • Expedited parts replacement
  • Annual maintenance check
  • On-site service for critical issues
  • Accidental damage protection

Important Details

  • Must be purchased within 30 days of installation
  • Hardware replacement within 3-5 business days
  • Dedicated support representative
  • Transferable with change of ownership (one-time)

Warranty Process

Simple and efficient steps to address any issues with your Court Vision system.

1

Contact Support

Reach out to our dedicated support team through phone, email, or our online portal.

2

Diagnosis

Our technical team will diagnose the issue and determine the best solution for you.

3

Resolution

We'll repair or replace the affected components, minimizing any downtime for your court.

Common Questions

When does the warranty coverage begin?

Your warranty coverage begins on the date of professional installation of your Court Vision system.

Can I upgrade my warranty plan later?

Yes, you can upgrade from Standard to Extended or Premium Protection within 30 days of your original installation date.

Is the warranty transferable?

The Standard warranty is non-transferable. Extended warranty allows one transfer, while Premium Protection is fully transferable with change of ownership.

What is not covered under warranty?

Damage caused by misuse, unauthorized modifications, natural disasters, or normal wear and tear is not covered. Accidental damage is only covered under the Premium Protection plan.

Have Questions About Our Warranty?

Our team is ready to help you choose the best protection plan for your court.