Protect your investment with comprehensive warranty coverage, preventive maintenance, and long-term technical support designed to keep every Court Vision installation performing at its best.
Every Court Vision installation is protected from day one.
Included with
Included with
Included with
Preventive Maintenance. Maximum Performance.
Unlike a warranty, the Court Vision Service Level Agreement (SLA) is an ongoing preventive maintenance and technical support program designed to keep every Court Vision installation operating at peak performance.
Rather than waiting for problems to occur, the SLA focuses on preventing issues through scheduled maintenance, inspections, software improvements, and system optimization.
Our objective is to maximize reliability, reduce downtime, and extend the lifespan of every Court Vision installation.
Regular preventive maintenance significantly improves the long-term reliability and accuracy of the Court Vision system.
Through scheduled inspections, calibration, firmware improvements, and software updates, our engineers ensure that every installation continues operating according to Court Vision's performance standards while minimizing unexpected failures.
An active Court Vision Service Level Agreement (SLA) is required for all installed Court Vision systems to maintain warranty eligibility and ensure the system continues operating according to Court Vision standards.
Court Vision is currently developing an optional Insurance Protection Program. As our global installation network continues to grow, we intend to introduce insurance coverage through approved insurance partners, providing additional protection against eligible accidental damage and other covered incidents.
Until then, every Court Vision installation is protected through its selected Warranty Plan together with our Service Level Agreement (SLA), ensuring continuous support, preventive maintenance, and long-term system reliability.
A straightforward path from issue detection to full resolution.
Contact our technical support team through phone, email, or the Court Vision support portal.
Our engineers will remotely diagnose the issue to determine whether it is related to software, hardware, installation, or system configuration.
If required, replacement components, software updates, remote assistance, or an on-site intervention will be scheduled according to the customer's protection plan and service coverage.
Warranty coverage begins on the official installation date of the Court Vision system.
The warranty covers manufacturing defects affecting Court Vision hardware and software under normal operating conditions.
The Warranty protects against manufacturing defects. The Service Level Agreement (SLA) is an ongoing maintenance and support program that provides preventive maintenance, inspections, calibration, software updates, firmware updates, and technical assistance to keep the system operating at peak performance.
Yes. Every installed Court Vision system must maintain an active Service Level Agreement (SLA) to remain eligible for warranty coverage and to ensure the system continues operating according to Court Vision standards.
Yes. Customers may upgrade to the Extended Warranty to receive long-term manufacturing defect coverage.
Accidental damage is not covered under the standard warranty plans. Court Vision is currently developing an optional Insurance Protection Program that will be introduced in the future.